Your Meta Business Manager ID can be found in the "Business Info" section under Business Settings. If you do not already have a Meta Business Manager account, follow Facebook's instructions to create one. If you are an ISV, you will need to provide Twilio with your Meta Business Manager ID before you or your end clients begin onboarding. You can create or connect your Meta Business Manager account through Twilio's Self-Signup process in the Console. To scale with WhatsApp, you will also need to verify your Meta Business Manager account. WhatsApp uses your Meta Business Manager account to identify your business and associate your WhatsApp Business Account (WABA) with it. If you are registering for WhatsApp on behalf of a third party, such as one of your clients, then you may be an Independent Software Vendor (ISV) – please follow our Guided Signup process instead.įor information about using a non-Twilio number with WhatsApp, check out our Support guide Can I activate my own phone number for WhatsApp on Twilio? Connect your Meta Business Manager Account For a step-by-step walkthrough of the process, visit our Self-Signup Guide for WhatsApp. To use WhatsApp messaging in production apps, you must enable WhatsApp on your Twilio number. ( E.164 is an international telephone number format you will see it often in the strings that represent Twilio phone numbers.) Enabling WhatsApp with a Twilio Number The Twilio API addresses WhatsApp users and your numbers, using the following prefixed address format: To send and receive WhatsApp messages using the Twilio Programmable Messaging API, you'll need a phone number as well. On WhatsApp, users message each other using their phone numbers as identifiers. Please note that sending messages to end users without an opt-in may result in users blocking your business and may ultimately lead to the suspension of your WhatsApp Business account. WhatsApp also requires businesses to respect opt-out requests from end users to maintain high number quality. You may gather this opt-in information either via a web page or a mobile app, such as during your application's sign-up flow, in your application's account settings, via SMS, etc. WhatsApp requires that your application implement explicit user opt-ins to deliver messages over WhatsApp. For more information, please see WhatsApp Business Accounts with Twilio. Developers can use WhatsApp with all of Twilio's products, including the Programmable Messaging API, Conversations API, Twilio Flex and Studio. Twilio offers access to the WhatsApp Business Platform. ![]()
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